Welcome to Fookes Software’s support portal

How to connect with an Office 365 account when multi-factor authentication is turned-on

If you (or your admin) have multi-factor authentication turned on in your Office 365 account, you will need to create an app password in order to connect with your account via Aid4Mail.

You can create an app password by going to your “Security and privacy” settings, as shown here:

Once you have created the app password, please use it as the “Password” in Aid4Mail to connect with your account.

You can also find additional information from Microsoft here: Create an app password for Office 365

If you experience any issues, please don’t hesitate to contact us.

If you would like to buy an Aid4Mail license, please visit the Aid4Mail website.

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About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)
Switzerland

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.