1. Please make sure to Enable IMAP in Gmail before connecting to a Gmail account with Aid4Mail.

2. As of May 30th, 2022, Gmail no longer allows the use of the allow less secure apps access option. In order to process a Gmail account via IMAP, you will need to create an application-specific password for Aid4Mail. The application-specific password is used in the “Password” field in Aid4Mail.

3. You may also need to complete a captcha in order for Aid4Mail to access the Gmail account. You can complete the captcha here: https://www.google.com/accounts/DisplayUnlockCaptcha

With the captcha, it is advised that you are only logged-in to the Gmail account you need to access in your default web browser. If you are logged-in to multiple Gmail accounts, you may complete the captcha for a different Gmail account and thus it will not allow access in Aid4Mail.

Please be aware that Gmail enforces daily bandwidth limits. As of this writing, you can upload up to 500 MB and download up to 2,500 MB of email per day. Furthermore, the maximum email size you can upload is 35 MB (including all attachments).

Default Gmail IMAP settings:

• Server Name/: imap.gmail.com
• Port: 993
• Connection Security: SSL/TLS

If you experience any issues, please don’t hesitate to contact us by raising a ticket.

If you would like to buy an Aid4Mail license, visit the Aid4Mail website.