Welcome to Fookes Software’s support portal

Remote Authenticator – IMAP Account token creation Bug

When using the Aid4Mail remote authenticator with an IMAP account, there is a bug that results in an error (“Missing OAth 2.0 Client ID or Client secret”) when adding an IMAP account (such as from Yahoo! or Gmail).

The good news is that there is a workaround. Simply add “imap:” before the email address to resolve the issue. For example:

imap:john@aid4mail.com

After adding “imap:” and the email address, you can now click Start and move forward with creating the token.

If you have any questions, feel free to contact us at: helpdesk@fookes.net

Back

About Fookes Software

Fookes Software Ltd
La Petite Fin 27
1637 Charmey (en Gruyère)
Switzerland

For over 25 years we have been developing award-winning tools and productivity software. We also have more than 20 years of expertise in the field of email processing and analysis.

Our clients include Fortune 500 companies, government agencies, law firms, universities, and professionals specializing in e-discovery and forensics from around the world.